The second-hand marketplace Shoppers Share Anger About Sizing Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Changes
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.
